Privacy Policy

Joy Konark CBCT Centre ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website masterclass.joykonark.com and register for our CBCT Implant Planning Masterclass.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Information

When you register for our masterclass, we collect:

• Full Name (with professional title)
• Email Address
• Phone Number
• Professional Qualification (e.g., BDS, MDS)
• Specialization
• Years of Experience
• Payment Information (processed securely through Razorpay)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type and Version
• Operating System
• Referring URLs
• Pages Viewed and Time Spent
• Device Information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for the following purposes:

• Course Registration: To process your registration and payment for the masterclass
• Communication: To send you course materials, joining links, reminders, and updates
• Customer Service: To respond to your inquiries and provide support
• Improvement: To analyze usage patterns and improve our website and services
• Marketing: To send you information about future courses and events (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights
• WhatsApp Community: To add you to the exclusive course participant community (if applicable)

3. Disclosure of Your Information

We may share your information in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

• Razorpay: For secure payment processing
• Zoom: For hosting live masterclass sessions
• Email Service Providers: For sending course communications
• WhatsApp Business API: For course-related communications

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant Razorpay
• Regular security audits and updates
• Access controls and authentication measures
• Data backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Registration Data: Retained for the duration of the course and 5 years thereafter for record-keeping
• Payment Information: Retained as required by tax and accounting regulations (minimum 7 years)
• Marketing Communications: Until you unsubscribe or request deletion

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your personal information
• Data Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw your consent to marketing communications at any time

To exercise these rights, please contact us at info@joykonark.com or call +91 95996 21367.

7. Marketing Communications

With your consent, we may send you marketing communications about our future courses, events, and services. You can opt out of these communications at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at info@joykonark.com
• Replying "STOP" to SMS messages

Please note that opting out of marketing communications will not affect transactional communications related to your course registration.

8. Third-Party Websites

Our website may contain links to third-party websites (such as YouTube for video content). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are intended for dental professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification for significant changes

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: